Solutions Using RouteX
One of the most important
things for anyone to do is to look at software in terms of business
solutions and not just business technology. Here are a few solutions
of business problems and how RouteX can be used to solve them.
often receives email directed to the business itself and not
to any particular employee. In many traditional businesses a
secretary must read each of these emails and determine what department
or employee it should be forwarded to. With RouteX you can write
custom rules to forward sales requests to your sales department,
technical help to your support department, and management information
to your managers. You can even ensure that they are equally distributed
based upon how busy employees are or by other criteria the business
has. All of this takes place in an automated and tracked process.
This solution provides your business with no more forgotten or
lost email. Your business customers will be served by more efficient
service by reaching the relevant people.
Information They Need
businesses deal with constant feeds of news and information.
For instance an investment staff needs to have forwarded to them
all information concerning the industries and businesses their
investments are in. Unfortunately the amount of data they have
to deal with is in the gigabytes. There is no way any person
could reasonably handle that much information. Until recently
the standard business solution was to consult online search engines
and hope that your employee could find the information they need.
Unfortunately most search engines index so many sources of information
that employees waste hours wading through irrelevant hits. With
RouteX each user can tell your information services what information
they are looking for. RouteX will then ensure that this information
gets delivered to them.
pass all the incoming news feeds to RouteX. RouteX will determine
what each user is looking for that day and tell your application
to either mail it to them or store it in their home directory.
You can even select Internet news and business sites and have
RouteX process them. Anything you can potentially store as a
document can be processes and forwarded by RouteX.
result is an active agent that actively processes business information
freeing employees to act on it.
helps solve the problem of lost time dealing with information
and Backup Documents
businesses have hundreds, thousands, or even millions of documents
on their networks. While business set rules to try and ensure
that documents are stored where they need to be, somehow it never
seems to work. Users get busy or confused. Documents get lost
or even deleted. With RouteX you can write actions that move
documents to specific locations based upon their content.
Imagine scanning your network and storing new legal documents
in a legal area. Have memos stored in a memo area. Have documents
dealing with specific business products each copied into their
own product area.
Using RouteX you can also write programs to backup files based
not just on their date or filename but on their content. Imagine
running a tape backup of all of your legal documents and actually
getting them all backed up! Imagine running a backup of all documents
on your network dealing with one project. You can even write
a program to ensure that documents in each users hard drive get
copied to the relevant network location.
solves the problem of lost documents and file directory chaos.
Document Management Flexibility
large businesses are using document management software to deal
with the large body of documents. If you are writing a custom
document management system RouteX will give you capabilities
you didn't know you could implement. In addition to the solutions
we've already discussed, RouteX can forward new documents to
users who need to see them. RouteX can also help you organize
information into your document management system in ways that
would have traditionally required user intervention. Consider,
for example, the scanning in of printing texts. RouteX can classify
each text so that they are placed in the proper category in your
A problem many document management systems have is that they
are organized passively. They depend upon the users to manage
the documents. While document management gives the users much
more power to do this, RouteX allows the document management
system to truly start managing the document. RouteX can parse
documents for sexist, racist or obscene language and forward
them to the appropriate manager. It can also make sure secure
documents aren't seen by all users based upon their content.
Businesses don't have to just hope that the author remembered
to set the appropriate security flag. In each case the document
can be forwarded to a manager for appropriate action.
RouteX solves the problem of requiring users to actively have
to deal who sees what and where they see it.
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